The Cheshire East Council is warning residents not to fall prey to a new email phishing scam. Several residents have reported receiving an email from REFUND@direct.gov.uk, claiming that they are eligible for a council tax refund. The email requests bank, credit card and password details, and is worded in such a way that it implies association with the Cheshire East local government.
Councillor Peter Raynes, Cheshire East Cabinet member in charge of finance, has made it clear that the Cheshire East Council would never send texts or emails to residents requesting this type of information. If refunds are due, statements are always sent through the post.
“This is a total scam and we are warning residents not to get sucked into filling in forms and giving away financial or personal information to unscrupulous conmen…. Unfortunately, some people may be taken in, however, Cheshire East council never texts or emails residents in this way to request personal or financial information,” says Raynes.
If you receive a suspicious message that claims to be from the council, do not under any circumstances reply. Rather report it to Action Fraud or call +44 (0) 300 123 2040. If you think you may have fallen victim to this scam, call the Citizen’s Advice Consumer Service on +44 (0) 8454 04 05 06 to report it immediately.
Stay up to date with current tax refund scams by reading Don’t be caught by tax refund phishing emails.