It’s been more than 15 months since Home Secretary Theresa May abolished the UK Border Agency (UKBA), yet immigration signage in UK airports still display the old UKBA logo.
It’s been a while since Theresa May referred to the UKBA as “a secretive and defensive culture” that was “not good enough”. However, airports around the country are still dotted with UKBA signage, even though the UKBA has since been replaced by the UKVI.
This may come as no surprise to many, since the UKBA was abolished largely due to incompetence and the inability to deal with the massive backlog of almost 500 000 cases.
One could argue that designing a new logo and implementing new signage does take time, but one would expect some visibility of the new directorate. After all, the electronic signage used in airports like Heathrow and Gatwick would only require the upload of a new image.
While Mandie Campbell of the new UK Immigration Enforcement Directorate no doubt has more important things to worry about than airport signage, immigration is an extremely important function and the new directorate has its work cut out for it. We would like to see more ownership – an agency that is highly visible, transparent and confident in its abilities to perform the task at hand. With the old signage still up, it leaves one wondering how much has really changed.