New Security Measure for Claiming Tax Refunds Revealed

Expert financial services and immigration group 1st Contact reveal a new security measure that has recently been implemented by her Majesty’s Revenue and Customs (HMRC). This new development requires the issuance of National Insurance (NI) numbers in order for 1st Contact to be able to follow up telephonically on tax refund submissions for our clients. As such 1st Contact urges our customers to apply for an NI number as soon as possible in order to prevent delays at HMRC when claiming you Tax Refund. Your NI number is a unique and personal number that will be linked to you for the rest of your life, where no-one else may use it. It is crucial to supply it to your employers, as this will enable them to correctly allocate your National Insurance contributions as well as relevant information for your income tax affairs.

To find out how to apply for your NI number click here.

Whilst individuals will still be able to apply for a Tax Refund without an NI number, it is likely to cause time delays at the HMRC and thus take longer to receive the refund. Although 1st Contact is doing everything in our power to avoid these delays, we would like to encourage everyone in the UK who is over the age of 16 to obtain this number as soon as possible.

This number will also allow you to apply for a National Insurance Rebate. 1st Contact offers this service along with Scottish Widows which is a UK Pension provider. A National Insurance Rebate is not the same as a Tax Refund. You do not get cash in hand. A Tax Refund is retrospective, while a National Insurance Rebate can only be done for the current and future tax years.

To find out more about NI Rebates click here.

To apply for a National Insurance Rebate or Tax Refund please visit or call one of our advisors on 0800 039 3098.

If you do not have an NI number:

  1. Contact Jobcentre Plus on 0845 600 0643. This is a government department that has offices located across the country. They will assist you to set up an Evidence of Identity interview with them. You will be required to take:
    1. Proof of your identity (e.g. passport, birth certificate) and to answer questions regarding your background and circumstances.
    2. During the interview you will also complete a National Insurance application form.
    3. The interviewer will then advise you as to the procedures to follow as well as when a NI number will be issued to you.

More about NI Rebates

When you work in the UK you are liable to pay National Insurance Contributions. Your employer will deduct these from your salary and pay these to the government. A portion of this contribution goes to a State Pension and a portion of the state pension get’s placed into the Second State Pension. When applying for a National Insurance Rebate you are choosing to opt out of the Second State Pension and transfer this money into a personal pension fund

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  • Michelle Sultana

    I would like more info about the NI tax rebate. Thanks in advance, Michelle