1st Contact helps international citizens pursue their lives,
careers and travel aspirations in the UK.
We offer professional services and expert advice across:
Helping you arrive and thrive in the UK.
Why people 1st Contact
"You cannot begin to imagine what it means, in today's day and age, to know that there is a company out there, with trained staff to assist you, who deliver what they have promised. Your integrity means the world to me. Thank you 1st Contact!!"
- Ané Arangies
"Just wanted to let you know how great I think 1st Contact is and how easy you guys are to deal with. Will definitely tell any other kiwis heading over to UK to use you."
- Renee Palmer
"You were consistently helpful, always kept in touch, and were exceedingly patient with the difficulties of finalising my return—with very little input from me. There were times when I doubted I would ever see a return, but now I eagerly await my cheque!"
- Sue Anderson
“Thank you very much. 1st Contact has assisted us in our relocation to the UK, contractor via 1st Contact, money transfers, shipments back to Australia and taxation services which have all been first class service. Thank you and we will recommend you to our family and friends.”
“The service provided by you guys has been outstanding. With a proof in my hand and my own personal experience I can now surely recommend you guys to every single person that I come across and who needs help with tax. I would like to thank every single person who has been working on my file and to those who have took their time out to keep me updated about the status of my file. Once again thanks a lot.”
- Shashank Gudimella
“I have received my tax refund, so I wanted to drop a quick line to say thank you for your work on this and your patience with all my questions! I wouldn't hesitate to recommend you and 1st Contact refunds to any other antipodeans returning home from the UK.”
“Thanks so much for the great service, you guys were always prompt and kept me updated on the progress of both my tax refund and shipping our items to South Africa.”
“Thank you very much for all your help in getting this tax refund for me. Also thank you very much for the swift and professional service you have provided. I will be recommending you to anyone else I know of who requires assistance in claiming a tax refund. Again thank you.”
“Thanks for your good service Im so glad to hear from you, I must confess that Im really impress with your good service, I will be glad to have my money paying to my bank acct details with you Metro bank and I promise to recommend you to friends and family that will like this very good service thank you 1st Contact you have done a great job.”
Read the latest news from our blog
18 April 2017
Getting around London can be overwhelming and confusing for any newcomer, with a myriad of routes leading to any one destination. We’ve put together a quick guide to help you navigate the intricate web that is London’s transport system.
12 April 2017
Buñol is a small Spanish town just an hour from Valencia. Once a year, this sleepy city hosts the biggest tomato fight in the world – La Tomatina. This is the sauciest festival around and you don’t want to miss out on the mayhem. Our friends at Stoke Travel have made it easier than ever.
11 April 2017
The Australian Department of Immigration and Border Protection (DIBP) has recently released a list of processing times for Australian visa applications. We’ve rounded up some of the most popular visas and listed their processing times below to help you figure out how long it’ll take you to make the move Down Under.
5 April 2017
Anyone who has ever shipped goods overseas will know there’s always a certain amount of anxiety that comes with waiting for your belongings to arrive at their destination. We’ve rounded up some of the most common shipping mistakes and how to avoid them.