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Keeping in touch with home:
UK mobile SIM card

Using a landline for overseas calls can quickly become expensive, we advise using an international calling card to catch up with friends or family.


When you first arrive in London, you might struggle to get a mobile phone contract as you won’t have a credit rating in the UK. This is why every Kickstart Package contains a SIM card, so you can stay in touch.

The two most popular mobile phone options are pay as you go, which you will likely start using on arrival, and contract.

Pay as you go

This is the most widely used service, especially with newcomers to the UK.

If you have purchased one of our Kickstart packages, you would have received a SIM card in your welcome pack. Alternatively, you are able to purchase a SIM card after you arrive in the UK.

Credit can be purchased over the phone, online or at a number of stores. Rates for phone calls differ between peak and off-peak hours, with the former being more expensive. Ask your service provider about their add-on packages, including SMS or text bundles, as these tend to be better value for money.


Once you open a bank account in the UK and build a credit rating, you will be able to take out a mobile phone contract.

A contract will allow you to select a service to suit your personal needs, with the bonus of a free mobile phone. You will have a direct debit set up against your bank account, which will be billed on a monthly basis. Consider setting a limit on your contract to avoid an unexpected bill at the end of the month.

Lebara Mobile

Our Kickstart packages include a Lebara Mobile SIM card. Lebara Mobile provides tailored telecoms solutions so that families, friends and colleagues can keep in touch, both at home and abroad.

They offer low-cost, international and UK calls direct from your mobile, making it one of the best and cheapest ways to stay in touch with your friends and family back home.

Benefits of Lebara Mobile

  • Instant connections (Vodaphone network)
  • No hidden charges or access codes
  • High quality network
  • Free multilingual services
  • Cheap international calls

You can see what else is included in the Kickstart packages.

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