Meet the Forexes

You’ve spoken to them on the phone, exchanged countless emails and trusted them to give you the best exchange deal on your hard-earned money. Now it’s time to get to know some of the people who work on 1st Contact’s forex team.

Team

Tatym Gradwell: Client Relations Consultant

Tatym

What might someone be surprised to know about you?

While I’m diligent and hard-working during the day, I’m actually a natural free spirit. I love meditation, yoga and sinking my bare feet into the soil.

What motivates you to come to work every day?

I have a desire to succeed and see each day as a new opportunity to prove myself and give my all to the task at hand. I believe in starting each day afresh, and not letting what happened yesterday affect today.

What do you enjoy the most about your job?

A happy, satisfied client keeps me going. I thrive on positive results and aim to always go out of my way to make sure my client’s needs and wants are met.

What would your perfect day off involve?

It would be a hot summers’ day on the beach with salty sea hair, sun-kissed skin and a glass of cold white wine.

Chris Williams: Forex Broker

Chris

What might someone be surprised to know about you?
When I was six years old, I chopped off one of my big toes and have been known as “Toe-nie” ever since. On a more serious note, I have been blessed to travel to six of the seven continents, with Antarctica being the last one on my bucket list.

What motivates you to come to work every day?
I get a huge amount of pleasure helping others. With the current economic turmoil in the world, the opportunity to help make people’s money go further is something I don’t take for granted.

What do you enjoy the most about your job?
A client came into our office in tears, after being messed around by two other forex providers. We sat down and worked out a solution within 30 minutes and helped her within a day. It’s something very simple, but it was amazing to see the impact it made on the client. The honesty in her “thank you” made my day.

What would your perfect day off involve?
It would start with watching the sunrise while hiking in the Cape mountains, followed by a morning massage. Once I’m all relaxed, it’s time for friends and loved ones. If that’s my day I am a happy man.

Calvin Matsaure: Forex Broker

Calvin

What might someone be surprised to know about you?
I speak 5 languages: English, Shona, Ndebele, Xhosa and a little Portuguese. Sadly, Portuguese is taking a back seat as I hardly use it.

What motivates you to come to work every day?
The thing that motivates me most is a sense of duty. I believe I have an obligation to the world for the incredible amount of opportunities and fortune I’ve had the privilege to experience.

What would your perfect day off involve?

I absolutely love hiking and CrossFit training. On my off days, I like waking up early and go up one of the hills around Cape Town. I usually take my camera with me and photograph anything I find interesting on the tracks. If not hiking, you will definitely find me at the CrossFit District Six gym in Cape Town. 

Lizelle Ervens: Client Relations Consultant

Liz

What might someone be surprised to know about you?

I have a passion for clothing and would like to become a seamstress.

What motivates you to come to work every day?

The fantastic team of people that I work with- they are my family away from home. There is never a dull moment in the office and lunch times are amusing, there is never anyone left hungry.

What do you enjoy the most about your job?

I enjoy dealing with the clients on a daily basis, building a relationship with individuals that makes them feel like they are not just another number.

What would your perfect day off involve?

My perfect day would involve my family and friends on a wine farm, and a cheese platter on a sunny day.

Sebastian Steyn: Forex Broker

Sebastian

What might someone be surprised to know about you?

I am currently studying for my Financial Risk Management qualification with the ultimate goal to move into Energy Risk Management in the sustainable energy field. I believe sustainable energy is the future and want to assist in achieving this.

What motivates you to come to work every day?

I thoroughly enjoy talking to clients and assisting in finding the best option when they are looking to have funds sent overseas.

What do you enjoy the most about your job?

Some of the best times I’ve had in the office have been at month end. The pressure is on to get all the work done, but also to keep everything flowing smoothly and have no hiccups. They say pressure makes diamonds and we definitely make diamonds every month.

What would your perfect day off involve?

I enjoy the outdoors, especially hiking in the mountains of Cape Town and going for a casual surf when the weather is nice. I originally come from Stellenbosch, one of the best wine regions in the country, and like to visit friends and go on wine tours in the area.

Want to see what our forex team can do? Bank-beating exchange rates, exceptional customer service and more – give them a call on +44 (0) 207 759 7550 to see for yourself.

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